The major challenge facing Veterans is the complexity of dealing with the bureaucracy of the Canadian Armed Forces and Veterans Affairs Canada. Getting information and services related to entitlements and accessing care is no small feat.

My goal is to ensure fairness for Veterans. To date, we have made 57 recommendations and, of these, the Government has fully or partially implemented 37, leaving 20 still to be addressed.

I’ve been raising this issue for some time without success. There is an unfairness in the Veteran Health Care Regulations in how VAC reimburses Veterans for their treatment expenses.